Revenue improve the customer experience and gain a competitive advantage in the market. Research reveals the positive impact of multichannel strategies on retail and consumer goods companies According to the research Retail in transformation – Strategies Practices and Expectations carried out by Deloitte the results indicate a promising scenario for companies that adopt a multichannel approach.

The study revealed that % of retailers and consumer goods Email Marketing List companies that have five or more sales channels recorded a significant increase in their sales. This statistic highlights the importance of diversifying sales channels to reach a wider audience and meet the demands of modern consumers who seek convenience and flexibility in the way they make their purchases.  strategy were able to capitalize on the growing online shopping trend as well as maximize sales opportunities in physical stores and other distribution channels.



The survey also highlighted that the most robust multichannel companies represent % of the total respondents. This indicates that a significant number of organizations are recognizing the benefits of adopting a multichannel approach to driving business growth and revenue. These results confirm the importance of investing in a comprehensive digital presence combined with an effective customer relationship and support strategy.